conference call FAQs

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  • Why should I come to the conference call? Can't I just read the leaders guide?

    Of course you can read the leaders guide, and for a few people that would be sufficient preparation. However, our experience is that most people want and gain value from a training on the materials so they are more comfortable leading the discussion with their staff.


  • What's covered in the call?

    We'll walk you through the leaders guide for the month's module, and you'll answer the questions that you'll be asking your staff. We'll run the conference call as an abbreviated version of the discussion you'll be leading, so you can see how you can do this for your team. Afterward, we'll open it up to questions you may have about leading the discussion.


  • When are the conference calls scheduled?

    The conference calls will generally be scheduled the first week of the month, so you can then use that month's Discussion Guide any time in the month. Additional conference calls will be added as needed, so you can check www.RebeccaMorgan.com to see which time would be most convenient to you. When it isn't feasible to schedule a call the first week of the month, as it sometimes isn't the first week in January, then the calls will be scheduled at the beginning of the second week.


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  • What do I need for the call?

    You'll need to have with you your Discussion Guide for the corresponding month so you can follow along and take notes.


  • What if I miss the call?

    You can register for another conference call session that month on a space-available basis. The training will be taped and available at a special phone number for one week afterward. You will need to contact us for that special number if you want to listen to the taped training.


  • If I miss a call, or decide not to attend, do I get a credit for that month?

    No. The program is designed around the calls and if you miss one there is no credit. You can listen to the taped version within one week of the call.


  • What if I'm on vacation or sick that week?

    You may listen to the taped call, or, one time during the year, you may send a substitute to the conference call. This person must register with us as your substitute via an email to us, and the person who attends the conference call briefing needs to also be the one leading the staff discussion that month.


  • What if I'm traveling that week?

    Many people find they can still schedule the half-hour call, even when traveling. Or you can listen to the taped version of the call, or you can send a substitute for one time.


  • Will I get an 800 number to call?

    These conference calls are not via an 800 number.


  • I have a colleague who would love to sit in on one of the briefings and try this program in his/her organization. Can I share the number to call in?

    We are happy to extend an invitation for a guest of yours for a one-time experience. Have him/her register here. We'll send the information s/he needs to join the call. We'll welcome as many guests as you'd like for a one-time only conference call training.


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